• Contact details
• Employment at the RTA
• RTA Board
• Organisational structure
• Corporate publications
  • Strategic Plan
  • Annual Report
  • Client Service Charter
• Right to Information
  • How do I access information?
  • How do I amend or update my personal information?
  • Published information
  • Requested information (disclosure log)
  • Information requests from other organisations
  • RTA's Administrative Access Scheme
  • Corporate Governance Framework
• RTA Privacy Plan
• Public Grants Scheme
  • Grants recipients 2007
  • Grants recipients 2006
  • Grant recipients 2005
  • Grant recipients 2004
  • Grants recipients 2003
  • Grants recipients 2002
  • Grants recipients 2008
  • Grants recipients 2009
• Monthly operational activity
• Information workshops
• Subscribe to e-Bulletins
• Financial Statements
• Media Releases

How do I access information?

The RTA is committed to proactively disclosing as much non-personal information as possible to reduce the need for its clients to make a Right to Information or Information Privacy application.

The Residential Tenancies Authority (RTA) can only provide access to information it holds. Options to access information include:

• the publication scheme
• requested information (disclosure log)
• request information through the RTA's administrative access scheme
• make an online Right to Information or Information Privacy application
• download an application form for Right to Information or Information Privacy (PDF, 108KB)
• download a personal information amendment form (PDF, 92 kB)
• contact us for further information and to provide your feedback

Applications under both the Right to Information Act 2009 (Qld) and the Information Privacy Act 2009 (Qld) should be made on the approved form. Applicants can download the form or complete it online at: https://www.smartservice.qld.gov.au/services/information-requests/home.action

If you are from another organisation and would like to request RTA information under a legally enforceable right to access and/or collect information (i.e. a law enforcement agency that has powers under legislation to collect information) then refer to Information Requests from other Organisations.

Under certain conditions clients and members of the public may access personal and non-personal information held by the RTA through the RTA's Administrative Access Scheme.