• Agents
  • Starting, during and ending a tenancy
  • e-Forms for agents
  • Publications for agents
  • Legislation for agents
  • Median Rents
  • Contacts for agents
• Lessors
  • Starting, during and ending a tenancy
  • Forms for lessors
  • Publications for lessors
  • Legislation for lessors
  • Median rents
  • Contacts for lessors
• Owners/managers in a moveable dwelling park
  • Starting, during and ending a tenancy
  • e-Forms for park operators
  • Publications for park operators
  • Legislation for owners/managers in a moveable dwelling park
  • Contacts for park operators
• Tenants
  • Starting, during and ending a tenancy
  • Share houses
  • Forms for tenants
  • Resources for tenants
  • Legislation for tenants
  • Contacts for tenants
• Share houses
• Starting, during and ending a tenancy
  • Starting a Tenancy
  • During a Tenancy
  • Ending a Tenancy
  • When something goes wrong
• Fact sheets
  • General tenancy fact sheets
  • Moveable dwelling fact sheets
  • Other language fact sheets
• Tenancy publications
  • Information statement form 17a (general Tenancies)
  • Information statement 17b (moveable dwellings)
  • Managing General Tenancies
  • Caravan park operators guide
• Rental bonds
  • Applying for a bond loan
  • Lodging a rental bond
  • Changing details of bond contributors
  • Changing details of the lessor/agent
  • Transferring a rental bond
  • Refunding a rental bond
  • Unclaimed money search
• Frequently asked questions
  • Starting a tenancy
  • During a tenancy
  • Ending a tenancy
• Moveable dwellings
  • Starting a tenancy
  • During the tenancy
  • Ending a tenancy
  • If something goes wrong
• Student accommodation
  • Useful links for students
• Tenancy databases
  • Reasons a tenant can be listed
  • When a tenant can be listed
  • Advising tenants of a listing
  • Who these laws apply to
  • Disputing a proposed listing
  • Existing listings
• Making a complaint
  • Offences under the Act
• Information in other languages
• e-Services
  • Refunding rental bonds
  • Accessing and searching for rental bonds
  • Working with e-Services
  • Logging into e-Services
  • Getting started and registering for e-Services

Information for tenants, lessors (landlords), agents and managers

Legislation for agents

The RTA administers the Residential Tenancies and Rooming Accommodation Act 2008. This Act applies to rented houses, units, flats, aged rental, moveable dwellings, houseboats and rooming accommodation. All types of rental housing are covered by this Act, including private rental, public housing, government, employer-run and community managed rental accommodation.

The Office of Fair Trading administers legislation which covers real estate agents including property managers and resident unit managers:

• Property Agents and Motor Dealers Act 2000
• Property Agents and Motor Dealers (Real Estate Agency Practice Code of Conduct) Regulation 2001 for property managers
• Property Agents and Motor Dealers (Restricted Letting Agency Practice Code of Conduct) Regulation 2001 for resident letting agents ('on site' letting agents who live and work in unit complexes - letting units and collecting rent).

Copies of legislation can be found on the Office of the Queensland Parliamentary Counsel website.

Agents need to be familiar with these Acts and their associated Regulation when dealing with issues relating to rental premises.