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Dispute resolution services
If there is an issue which the resident and provider/agent cannot resolve themselves, they can access the RTA's Dispute Resolution Service for assistance.
Ending a rooming accommodation agreement
How much notice must be given, reasons for ending an agreement, breaches of the agreement, ending an agreement without grounds and what to do if an agreement has been ended unfairly.
Entry and privacy
Privacy requirements for residents and the steps that providers/agents and their representatives must follow when entering rooms. Including time of entry, limits to entry and entry without notice.
Forms
Detailed information about what each of the RTA forms are used for, who uses each form and when they should be given.
Goods and documents left behind
Steps that must be followed by a provider/agent when goods and documents are left behind by the resident when they leave or abandon their room.
House rules
Laws which apply to a provider/agent when making or changing house rules in rooming accommodation.
Power to remove a resident
When a provider/agent can remove a resident from the premises, how much force can be used and what the Police can do to assist. The steps required if the resident disagrees with the order to leave.
Rent in rooming accommodation
Payment of rent in rooming accommodation. Rent receipts and records, rent in advance, rent increases and decreases, rent arreas, charges for utility services and what to do if there is a dispute. For information about paying rent in houses, units, flats, caravans and moveable dwellings, see the rent payments and holding deposits fact sheet.
Rental bond
Rules for collecting rental bonds, rental bond instalments, refunding a rental bond and dealing with rental bond disputes in rooming accommodation.
Residents with impaired capacity
Indications of impaired capacity and who can assist people with impaired capacity when making decisions about rooming accommodation agreements.
Rights and responsibilities of residents and providers/agents
What residents and providers/agents of rooming accommodation can and cannot do.
Rooming accommodation agreements
The rooming accommodation agreement (form R18) and standard terms that apply to a resident's stay.
Rooming accommodation coverage
Who is covered and who is not covered under a rooming accommodation agreement.