Tips for fast bond refunds

Dec 2016

To help the refund process run smoothly:

  1. Discuss the bond refund with the tenant and try to reach agreement regarding how the bond money will be refunded before you complete the refund form
  2. You and the tenant both sign the refund form that is submitted to the RTA
  3. If you are claiming money discuss with the tenant exactly how much you are claiming and explain the reasons
  4. Share receipts and other documents with the tenant relating to bond money claimed. Keep copies in case there is a dispute process
  5. Only claim specific amounts and write the reasons on the Refund of rental bond (Form 4). Example:
Image of bond refund form