Director, People and Culture
Natalie Townsend leads the People and Culture division, overseeing the RTA’s human resources, training, media, communication and education teams. Natalie joined the RTA in November 2015 and has an extensive HR background with nearly 20 years of public sector experience.
Natalie also brings extensive project experience across a range of activities from system implementation – including rolling out the RTA's human resources information system, learning management system, and performance framework and system – to organisational transformation activities and reform initiatives.
Natalie holds a Diploma of Business, a Bachelor of Business with double majors in Management and Human Resource Management along with other accreditations in tools such as DISC and Talegent.
Natalie is also a CAHRI member of the Australian Human Resources Institute.