The public have access to a range of RTA corporate information.
Annual report
Records the financial year’s activities and achievements and summarises our future priorities and challenges.
Compliance and Enforcement Plan
The RTA’s Compliance and Enforcement Action Plan 2024 sets out the compliance priorities and enforcement actions that the RTA will undertake as a fair, valued and impactful regulator of Queensland’s residential tenancy laws.
Regulatory Performance Framework report
The Residential Tenancies Authority is committed to publicly reporting annually on our regulatory performance, including demonstrating the extent we are translating the model practices into business practices and outlining plans for future improvements.
Stakeholder Engagement Framework
The Residential Tenancies Authority’s Stakeholder Engagement Framework has been developed in consultation with stakeholders from across the rental sector. It sets out the engagement principles and approach that the RTA uses to improve service delivery and drive positive outcomes and experiences for customers.
Open data
The Residential Tenancies Authority (RTA) supports the principles and objectives outlined in the Queensland Government Open Data Policy Statement, which provides a direction for open data to meet the needs of all Queenslanders.
You can access published RTA data via our:
Multicultural policy and action plan
The Queensland Government has developed a multicultural policy and action plan. This will help promote Queensland as a united, harmonious and inclusive community and foster an environment of opportunity for people from culturally and linguistically diverse backgrounds.
Equity and Diversity Action Plan 2024–25
The purpose of this action plan is to ensure all RTA employees have access to equal pay and opportunities – regardless of gender, disability or culturally and linguistically diverse background – and that the RTA continues to provide a workspace that is inclusive, representative, and psychologically safe.
Privacy plan
Safeguarding your personal information.
Strategic plan
A framework for the future direction of the RTA over the next four years.
Entity information
Legal Entity: Residential Tenancies Authority
ABN: 36 644 327 620