The Queensland Government has developed a multicultural policy and action plan. This will help promote Queensland as a united, harmonious and inclusive community and foster an environment of opportunity for people from culturally and linguistically diverse backgrounds.
This strategy sets the high-level goals for the regulatory function of the RTA in alignment with the Strategic Plan 2019–2023. It also explains the priorities, regulatory approach and guiding principles that will form the framework of the RTA’s compliance and enforcement policy.
The Residential Tenancies Authority is committed to publicly reporting annually on our regulatory performance, including demonstrating the extent we are translating the model practices into business practices and outlining plans for future improvements.