When tenancy disputes occur, the RTA encourages tenants/residents and property managers/owners to try to resolve disagreements by talking to each other. Often disputes arise when someone does not meet the terms of the tenancy agreement so it is a good idea for everyone to understand their rights and responsibilities.
Our free dispute resolution service provides conciliation to help people resolve tenancy disputes if they are unable to do this themselves.
The RTA also investigates offences under the Act.
Most tenancies run smoothly, but when issues arise it’s good to know how to deal with them.