| Tenant | A person who rents a property (e.g. house, unit, caravan, houseboat) from a property owner or through a property manager/agent. |
| Resident (rooming accommodation) | A person who rents a room from a rooming accommodation provider/agent and shares other common rooms or facilities (e.g. kitchen, bathroom). |
| Property manager or agent | A person who is licensed to and manages a rental property (e.g. house, unit, caravan, houseboat) on behalf of a property owner/landlord, for example a real estate agent or onsite manager. This includes social housing property managers (e.g. Department of Housing and Public Works and community housing providers registered under the Housing Act 2003). |
| Property owner | A person who owns a property (e.g. house, unit, caravan, houseboat) and makes it available for rent to a tenant. |
| Caravan park manager | A person who manages a caravan or moveable dwelling park and rents a caravan/moveable dwelling or site to a tenant. |
| Rooming accommodation provider | A person who manages rooming accommodation and rents rooms to residents (e.g boarding house accommodation). |
| Community support worker | A person in a human services agency who provides information or match assistance to those in need (e.g. homelessness services). |
| Exempt lessor/provider | A person who is defined as an exempt lessor or exempt provider under the Residential Tenancies and Rooming Accommodation Act 2008. |
| Relevant lessor | A person who is defined as a relevant lessor under the Residential Tenancies and Rooming Accommodation Act 2008. |
| RTA staff | Employees of the Residential Tenancies Authority in Queensland. |
| Other | Government employees, training providers, schools, universities/TAFE, organisations with an interest in tenancy matters. |
