Residents living in rooming accommodation (boarding houses) should consult the property manager/owner if they feel their security has been compromised.
The resident can ask that the room lock be changed or repaired if they feel there’s a risk to their safety or the theft of, or damage to their belongings.
The Residential Tenancies and Rooming Accommodation Act stipulates the manager/owner must “not act unreasonably” in failing to agree to change or repair the lock.
If there’s a dispute over the replacement of a lock and negotiations have failed the tenant can apply to the Queensland Civil and Administrative Tribunal (QCAT) for a ruling on the issue of security.
QCAT is empowered to order the property manager/owner to change/provide and/or maintain a lock if there’s a risk involved.
The tribunal can take into account the resident’s insurance risk, the likelihood of break-ins and other factors.
As with other forms of accommodation, a resident’s belongings are his/her responsibility providing the premises is reasonably secure.