RTA webinar: Practical tips for navigating tenancy conversations

05 March 2020

Starting productive conversations and maintaining a good relationship with your tenant, property manager or property owner is vital throughout a tenancy. In dispute situations where priorities and perspectives differ, it can be challenging to find ways to defuse the situation, keep communication channels open and address the issue successfully.

Join us for our next webinar to get practical advice on initiating and leading essential tenancy conversations from an RTA conciliator with over 10 years of experience. Learn how to overcome common communication barriers and navigate differences of opinion with confidence, respect and skill. In this webinar you will also discover the key factors of productive conversations, which can help you achieve positive outcomes and preserve relationships.


Topics include:

  • Common causes of tenancy disputes
  • Potential communication barriers in a tenancy
  • Outcome-focused communication methods
  • Pitfalls of avoidance and assumptions.

Visit the RTA website to watch previous webinars, or email events@rta.qld.gov.au for more information.

Original publication on 05 Mar 2020
Last updated on 23 Feb 2021

Note: While the RTA makes every reasonable effort to ensure that information on this website is accurate at the time of publication, changes in circumstances after publication may impact on the accuracy of material. This disclaimer is in addition to and does not limit the application of the Residential Tenancies Authority website disclaimer.