About the RTA

Organisational structure

The RTA administers the Act and is responsible to the Minister for Housing and Public Works.

The RTA is governed by a board of directors which consists of a Chair and six directors.

The organisational structure includes the Chief Executive Officer and 5 divisions.

Corporate governance

The RTA’s decision-making processes are informed by compliance and transparency and our corporate governance framework is based on the Queensland Auditor-General’s model and includes far‑reaching accountability processes.

Our commitment to the Queensland Government’s focus on integrity and accountability underpins our existing corporate governance processes. The RTA's operations, performance and compliance is reported in detail through the annual report.

The RTA’s main functions are to:

  • provide tenancy information
  • manage rental bonds
  • provide a dispute resolution service
  • investigate offences under the Act and prosecute where appropriate
  • provide community education
  • provide advice to the Minister about residential tenancy and rooming accommodation issues and the operation of the Act, and
  • monitor sector data and conduct research.

We support the Queensland residential rental sector through accessible, flexible and targeted services within a legislative framework.