The Residential Tenancies Authority is committed to engaging with rental sector stakeholders in a consistent and objective way that reinforces our leading role in the sector as the regulator and body that provides bond management, tenancy and legislative information and education, dispute resolution services, and compliance and enforcement.

The Stakeholder Engagement Framework summarises our engagement approach. Depending on the topic or activity, this may be to inform, consult, involve or collaborate with stakeholders while demonstrating our principles of being purposeful, proactive, collaborative and accessible.