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Security in rooming accommodation

Residents living in rooming accommodation (boarding houses) should consult the property manager/owner if they feel their security has been compromised.

The resident can ask that the room lock be changed or repaired if they feel there’s a risk to their safety or the theft of, or damage to their belongings.

The Residential Tenancies and Rooming Accommodation Act stipulates the manager/owner must “not act unreasonably” in failing to agree to change or repair the lock.

If there’s a dispute over the replacement of a lock and negotiations have failed the tenant can apply to the Queensland Civil and Administrative Tribunal (QCAT) for a ruling on the issue of security.

QCAT is empowered to order the property manager/owner to change/provide and/or maintain a lock if there’s a risk involved.

The tribunal can take into account the resident’s insurance risk, the likelihood of break-ins and other factors.

As with other forms of accommodation, a resident’s belongings are his/her responsibility providing the premises is reasonably secure.