Repairs

The Residential Tenancies and Rooming Accommodation Act 2008 (the Act) states that there are two types of repairs:

The responsibility of the repair depends on if the issue is a result of a tenant or their guest damaging the property, or if the issue is a result of fair wear and tear.

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Example: if a tenant breaks a window by throwing a ball through it, they are responsible and have to pay for repairs. 

Example: if a window falls out of the frame, and breaks, due to ageing putty that may be fair wear and tear and the property manager/owner may have to pay for repairs.

The property manager/owner must carry out repairs within a reasonable time and comply with entry rules. 

If there are any delays with repairs, the RTA recommends property managers/owners inform the tenant and keep the lines of communication open until the repair is finalised.