To minimise the spread of COVID-19, QCAT has issued updated arrangements and procedures for different matters and jurisdictions commencing 30 March 2020. Learn more. The Queensland Civil and Administrative Tribunal (QCAT) decides a range of tenancy disputes. Before applying to QCAT, tenants and property manager/owners must: try to resolve the dispute directly, and go through the RTA dispute resolution process (unless it is an urgent matter) If the dispute cannot be resolved, the RTA will issue a Notice of unresolved dispute. The person who lodged the dispute resolution request can choose to apply for a QCAT hearing. Time limits apply. Paperwork required Notice of unresolved dispute (unless it is an urgent matter) QCAT application forms (QCAT, 1300 753 228 or local Magistrates court). Lodging a QCAT application Lodge the application and Notice of unresolved dispute with QCAT and pay the filing fee. Provide 3 copies of the application to QCAT (one for QCAT, one for the applicant and one for the respondent). QCAT will then notify the applicant and respondent of the hearing. Visit the QCAT website for more information. Assistance Additional assistance can be provided by organisations for tenants, property managers and property owners.