Rental application (Form 22)
v1 26Mar25
A property manager/owner must use the standardised tenancy application form for general tenancy and moveable dwelling agreements.
A property manager/owner must use the standardised tenancy application form for general tenancy and moveable dwelling agreements.
From 1 May 2025, a property manager/owner must use a standardised rental application form as outlined under Queensland rental laws.
To assist the sector in preparing for these changes, the RTA has made this new form available in advance and we encourage the sector to start to use these new forms to ensure a smooth transition and compliance with the Act.
This rental application form is intended for use by all prospective tenants and property managers/owners for residential tenancies. For more information about your rights and responsibilities, please read our Application process webpage.
Important Information
- Application form: Property managers/owners are required to use a standardised tenancy application form for residential tenancies. This form ensures compliance with the Residential Tenancies and Rooming Accommodation Act 2008 (the Act) and the Residential Tenancies and Rooming Accommodation and Other Legislation Amendment Regulation 2025.
An application form must comply with the standardised form prescribed under the Act and regulations. Failure to comply is an offence under the legislation, with a maximum penalty of 20 penalty units. - Exemptions: Application form requirements for residential tenancies do not apply to relevant lessors. The Act outlines who qualifies as a relevant lessor.
- Ways to submit applications: A property manager/owner must provide at least 2 different ways for a prospective tenant to submit their applications. One of the ways must not be restrictive. Restrictive ways refer to:
- where a prospective tenant is required to provide their personal information through an online platform to someone who is not the property manager/owner or a real estate agent, but who is collecting the information on behalf of the property manager/owner, and
- a method that incurs a cost to the prospective tenant such as an application fee or the cost to conduct a background check. Failure to comply is an offence under the legislation, with a maximum penalty of 20 penalty units.
- Request for information from a prospective tenant: When a property manager/owner requests personal information, they are only permitted to ask for specific details, including proof of identity, financial ability to pay rent, and references. They are not allowed to request information such as details about legal actions taken by the prospective tenant, including disputes or matters considered by the tribunal, history of rental bond claims, breach notices given by the prospective tenant, and statements of credit accounts or bank accounts detailing transactions. This restriction is not extended to any third party.
It is an offence for a property manager/owner to ask questions other than those prescribed under the legislation. - Verifying identity: When proving identity, a prospective tenant can either present the original documents or provide a copy. The property manager or owner is not allowed to keep a copy of the original documents unless consent is given.
The maximum penalty for keeping a copy of the original identity document without a prospective tenant’s consent is 20 penalty units.
Discrimination in accommodation
The Anti-Discrimination Act 1991 makes discrimination in accommodation against the law. If a prospective tenant believes they are being discriminated against, they should contact the Queensland Human Rights Commission.
The Commission handles complaints of discrimination, including those based on race, gender, age, disability, relationship status, sexuality, and other protected attributes under the Queensland Anti-Discrimination Act 1991. The Commission can provide guidance on how to file a complaint and assist in resolving issues related to discrimination.