Following the successful launch of the RTA’s Bond Lodgement Web Service in mid-2019, we are now ready to launch new Web Services for bond refunds, bond disputes and updating customer details in early December 2019. This includes a digital fast track option for agreed bond refunds – an exciting new product that will enable tenants and property owners/managers to complete an agreed bond refund online quickly and easily.
The RTA will be presenting a series of two webinars to introduce and explain these new services.
Webinar 1 – RTA Web Services: Introducing the Fast Track Bond Refund and Update Your Details
Date: Thursday 28 November 2019
Time: 10.00am – 10.30am
Location: Online
Register your attendance.
Outline:
- How to register for Web Services
- Information you need to lodge a Fast Track Bond Refund request
- Fast tracking a bond refund
- Updating your details online Existing RTA services for managing parties
Webinar 2 – RTA Web Services: Introducing the Notice of Claim process and bond disputes
Date: Thursday 5 December 2019
Time: 10.00am – 10.30am
Location: Online
Register your attendance.
Outline:
- Disagreeing with proposed bond refund amounts
- Navigating the Notice of claim process
- Requesting dispute resolution from the RTA
- Upcoming changes to RTA services
Note: While the RTA makes every reasonable effort to ensure that information on this website is accurate at the time of publication, changes in circumstances after publication may impact on the accuracy of material. This disclaimer is in addition to and does not limit the application of the Residential Tenancies Authority website disclaimer.