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Talking tenancies with Matt Sturgess
16 Mar 2020

Life cycle of a bond

In this episode we take a look at rental bonds and the process around lodgement, refunds, disputes, increases and how the RTA supports tenants and property owners and managers throughout the life cycle of a bond.
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Talking tenancies with Sam Galer
9 Mar 2020

Gardens and Maintenance

In this episode we get into the nitty gritty of gardens and maintenance and answer some of the frequency asked questions we receive. Our RTA Expert in this episode is Sam Galer - Manager - Customer Experience.
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Talking tenancies with Sam Galer
24 Feb 2020

Do's and don'ts of entry

A rental property is a tenant’s home. During a tenancy, the property manager or owner may need to enter for various reasons, for example to conduct a general inspection, to carry out repairs or allow potential tenants or buyers to view the property. However, under all circumstances, it is important to respect the tenant’s privacy and ensure their consent or permission for entry has been granted in advance. Our RTA expert in this episode is Sam Galer, Manager of Customer Experience.
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RTA Web Services - introducing bond increases and enhancements
11 Feb 2020

Web Services enhancements

In February, the Residential Tenancies Authority (RTA) introduced a series of upgrades and enhancements to the RTA Web Services – with particular focus on online bond lodgements. These upgrades have been made in response to customer and staff feedback and will make processing essential tenancy transactions online even faster and easier.