Applying to attach a fixture or make a structural change flow chart

A tenant/resident must have written permission from the property manager/owner before attaching a fixture or making a structural change to the premises. The property manager/owner may include reasonable conditions as part of the approval. The property manager/owner must respond to the request in writing within 28 days after receiving the request.

Allowing time when serving notices

In a tenancy, notice must be given before certain actions are taken as set out in the Residential Tenancies and Rooming Accommodation Act 2008 (the RTRA Act). This applies to actions by both managing parties and tenants/residents. The RTA provides specific forms which must be used to give notice for different actions.

Repair guidelines – tenants

These guidelines discuss different options to ensure the timely resolution of maintenance issues. These guidelines also provide tenants with information about about what to consider if they choose to apply to the Queensland Civil and Administrative Tribunal (QCAT) for a repair order.

Repair guidelines – property managers/owners

These guidelines discuss discuss different options for property managers/owners to ensure the timely resolution of maintenance issues and to maintain positive relationships with tenants. These guidelines also provide information about what property managers/owners should consider if they are issued with a repair order.