In a tenancy, notice must be given before certain actions are taken as set out in the Residential Tenancies and Rooming Accommodation Act 2008 (the RTRA Act). This applies to actions by both managing parties and tenants/residents. The RTA provides specific forms which must be used to give notice for different actions.

These guidelines discuss different options to ensure the timely resolution of maintenance issues. These guidelines also provide tenants with information about about what to consider if they choose to apply to the Queensland Civil and Administrative Tribunal (QCAT) for a repair order.

These guidelines discuss discuss different options for property managers/owners to ensure the timely resolution of maintenance issues and to maintain positive relationships with tenants. These guidelines also provide information about what property managers/owners should consider if they are issued with a repair order.

Minimum housing standards came into effect for new tenancies (including renewed tenancy agreements) from 1 September 2023 and for all remaining tenancies from 1 September 2024. Learn about minimum housing standards and how they will apply to general tenancies.

Tenants are required to seek the lessor’s consent to keep a pet at the rental property. Lessors can provide approval subject to reasonable conditions as agreed with the tenant, or refuse the request only based on specific reasons under the legislation.

A repair order ensures that managing parties take action to address repairs to a rental property and its inclusions in a timely manner. 

From 1 October 2022, tenants have the option to apply for a repair order from the Queensland Civil and Administrative Tribunal (QCAT) for routine and emergency repairs.

Tenancy agreements can only be ended in accordance with the Act. There are processes that must be followed to end an agreement lawfully, including using the approved form to provide reason for ending the agreement and allowing the right amount of time for the notice period.

Tenancy agreements can only be ended in accordance with the Act. There are processes that must be followed to correctly end an agreement, including using the approved form to provide reasons for ending the agreement and allowing the right amount of time for the notice period.