Important: From 1 February 2020, Web Services will replace the PDF upload facility for paper bond refunds. The ability to view bonds and lodge 100% tenant refunds through eServices will remain.
eServices is the RTA’s secure online bond management facility for property managers and owners who manage multiple tenancies.
eServices account holders can:
- request a full tenant refund
- search for a bond, and
- display and print their full list of bonds
If you are an eServices account holder login here.
If you want to register for an eServices account, complete an eServices account registration form and email it to firstname.lastname@example.org.
New clients, or those who have not provided their bank details to the RTA, also need to email this form to us.
If you are requesting all, or part, of the bond
Property managers/owners who want to request part, or all, of the bond can upload a refund form to the RTA. You do not have to be registered with eServices to upload a refund form.