Online Update your details

You can use the RTA’s Web Services to provide or update your details as an individual or on behalf of your organisation.

If you are updating your details online for the first time, please refer to our helpful resources below.

Note: If you are using Safari web browser to access RTA Web Services, please ensure you have switched off 'prevent cross-site tracking' in your browser settings. Learn how here. Alternatively, please use Google Chrome.

What do I need to update my details?

If you are updating your details as an individual, you will need:

  • your QGov login details (or create a QGov account)
  • a bond number for a current tenancy
  • your bank account details (only if you plan to update these details).

If you are updating your organisation’s details, you will need:

  • your QGov login details (or create a QGov account)
  • your organisation’s RTA ID number
  • a bond number for a current tenancy
  • access to your organisation’s registered email address, as we will send you an automated verification code at the appropriate step of completing this form.

First-time users: If you are registering your organisation’s details for the first time, you will also need your organisation’s Australian Business Number (ABN), contact details and bank details.

Note: If you do not have Australian-issued identification and cannot verify your digital identity through QGov, you can use the RTA’s paper-based Update your details form or call our helpdesk for assistance on 1300 366 311.

 

 

Frequently asked questions (FAQs)

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