What details can I update in this Web Service?
You can use this Web Service to update your:
- full name
- postal address (for organisations)
- phone number
- email address (organisations and joint lessors only; individuals can update their email via QGov)*
- bank account details.
Note for organisations: To update your details as an organisation, you will need to complete the two-step authentication process (via a verification code that will be emailed to you).
*Organisations/joint lessors who want to update their email address will need to have access to their old email account. To change an email address, organisations/joint lessors will need to access the verification code sent to their old email address. If your organisation or joint lessor partnership no longer has access to this email, please contact the RTA.
Can I use the Update Your Details Web Service to change my name?
No. However, tenants and individual lessors who have previously used RTA Web Services can change their name via QGov. You can find out more about how to change your name with the RTA in the FAQs of the RTA’s Understanding QGov page.
Can I use the Update Your Details Web Service to change my organisation or joint lessor partnership's name?
Organisations or joint lessor partnerships can change their trading name using Web Services. However, they cannot use Web Services to update their main organisation’s name. If you want to change your organisation’s name, please contact the RTA.
I’m a property manager/owner – can I use this form to update my organisation’s Australian Business Number (ABN)?
No, if your organisation is already registered with the RTA, you cannot update your ABN.
If you need to change your organisation’s ABN, you will need to register as a new organisation via the RTA’s Update Your Details Web Service.