Update your details form

Important:  The Update Your Details Web Service is the quickest and easiest way to update your details with the RTA. You should only use this paper form if you’re unable to use the Web Service.  

This form can be used to update details including your name, address, bank account and tenancy end date.

The bank details provided will be kept on your record and will be used when refunding any bond payments.  

Bond refunds can only be paid into Australian bank accounts. The RTA cannot issue bond refunds via cheque. The RTA does not pay refunds into credit card or loan accounts. 

If you cannot access RTA Web Services, you can download the paper form, sign and send to the RTA at GPO Box 390, Brisbane, Q, 4001.

Important: If you are unable to use RTA Web Services or post and you need urgent help to submit an Update your details form, please call the RTA on 1300 366 311 and we can help you. 

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Current version: v2 Jun21
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