Non-payment of rent

Non-payment of rent

Changes to Queensland rental laws came into effect from 6 June 2024. Further changes commenced on 30 September 2024. Learn more.

If a tenant doesn't pay all the rent on the day it is due; the following day they are 1 day in arrears.

The property manager/owner cannot issue a breach notice until the tenant is a certain number of days in arrears. This number varies depending on the type of tenancy agreement.

General tenancies and long-term moveable dwellings

Breach process

If the tenant falls more than 7 days behind in rent, the property manager/owner can issue a Notice to remedy breach (Form 11), giving them 7 days (5 days in a caravan park) to pay the outstanding amount.

If the tenant pays the rent within the timeframe their agreement will continue. Keep in mind, any new rent may also be due during the breach process.

Notice to leave

If the breach notice expires and the rent remains unpaid, the property manager/owner can give the tenant a Notice to leave (Form 12), giving them a minimum of 7 days to move out (2 days in a caravan park).

If the tenant wants to dispute the notice they may apply for dispute resolution assistance with the RTA.

The tenant may also decide to pay all the rent due and ask the property manager/owner in writing if they can stay. This will be up to the property manager/owner’s discretion. If the property manager/owner agrees to let the tenant stay, this agreement should be in writing.

QCAT

If the tenant doesn't move out, the property manager/owner can lodge an urgent application directly with QCAT for an order to end the tenancy (this must be done within 14 days after the handover day).

The property manager/owner must be able to prove the breach warrants terminating the agreement. If the application is successful QCAT will make an order to end the tenancy and issue a Warrant of possession.

Parties are encouraged to view QCAT’s Practice Direction No.4 of 2023, Applications for Residential Tenancy Disputes which outlines what each party must do prior to and at a residential tenancy dispute hearing in order for QCAT to deal with the matter in a way that is informed, fair and efficient.

Unpaid rent procedure – general tenancies

Unpaid rent procedure - general tenancies
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Notice to remedy breach (Form 11)
v14 May24

The Notice to remedy breach (Form 11) is used during the tenancy where either the tenants or the lessor/agent claim that there has been a 'breach' of one (or a number) of terms of the residential tenancy agreement.

187.9 kB Download

Notice to leave (Form 12)
v26 Sep24

The Notice to leave (Form 12) is used when the lessor/agent is giving notice to the tenant/s to vacate the property. Correct notice periods must always be given.

161.1 kB Download