Entry condition report

The Entry condition report records the condition of the property, and any inclusions (e.g. furniture), at the start of the tenancy.

Filling out this report properly will avoid future problems, especially with the bond refund process.

The property manager/owner must prepare, sign and give a copy of the report to the tenant at the start of the tenancy; it is an offence not to do so.

Filling out the report

General tenancies (house, unit, townhouse, houseboat): Entry condition report (Form 1a)

Caravan park: Entry condition report (Form 1b)

Rooming accommodation (this only needs to be filled out if a bond is taken): Condition report (Form R1)

The property manager/owner will indicate if each item on the list is clean, undamaged and working. The tenant can disagree by including their own comments.

Photographs or video help support what is written on the report.

Example: at the end of the tenancy the property manager wants to claim part of the bond for marks on a bedroom wall. The tenant shows the marks were listed on the Entry condition report and provides date stamped photos to dispute the claim. No money is deducted from the bond.

Returning the report

The tenant must return the completed, signed report to the property manager/owner within 3 days.

The property manager/owner must send a copy of the signed and completed report back to the tenant within 14 days.

If the tenant does not complete and return the report it means they agree with the property manager/owner’s description of the property. However, failure to complete the report is an offence.

The report, and any photos or video, can be used as evidence by QCAT if there is a dispute.

Tenant checklist

  • Fill out the Entry condition report or Condition report before you move into the property
  • Go from room to room and fill in each section of the report (use extra pages if necessary)
  • Note everything you see (e.g. marks, stains, chipped paint, damage)
  • Check everything works properly including:
    • windows, doors, gates and locks
    • taps (including hot water)
    • shower
    • toilet
    • bath
    • sinks
    • oven, cooktop, grill and rangehood
    • air conditioning
    • fans
    • lights
    • pool filter and heating
    • water sprinkler systems
    • powerpoints
    • TV points
    • phone
    • smoke alarms
    • washing machine, dryer, dishwasher
    • security system
    • garage doors

Note the condition of:

  • furniture
  • fittings (e.g. curtains or blinds)
  • outdoor areas (including gardens, flower beds and bins)

Take photos so there is a record of the condition of the property when you moved in.

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