About the RTA

About the RTA

From July 2022, the Queensland Government is providing the RTA with a grant to fund our operations. Rather than being invested to earn interest, bond monies received from customers are now held in an operating bank account that is not subject to fluctuations in global financial markets.

The RTA's core responsibility and principal activity is to administer the Residential Tenancies and Rooming Accommodation Act 2008 (the Act) and to provide services in accordance with the Act.

The RTA's main functions are:
(a) to ensure the proper administration and enforcement of this Act; and
(b) to receive, hold and pay rental bonds under this Act; and
(c) to give advice to the Minister about -

  • residential tenancy issues and rooming accommodation issues generally; and
  • the operation of this Act in particular; and

(d) without limiting paragraph
(c) to give advice to the Minister about -

  • the application of this Act to residential tenancy agreements, premises or entities; and
  • the application of this Act to rooming accommodation agreements, rental premises or entities; and

(e) to provide information, educational and advisory services about the operation of this Act; and
(f) to collect and analyse information about residential tenancy issues and rooming accommodation issues; and
(g) to provide a conciliation service to parties to disputes about residential tenancy agreements and rooming accommodation agreements; and
(h) to intervene in, or support, proceedings about the application of this Act to residential tenancy agreements and rooming accommodation agreements; and
(i) to perform other functions given to the authority under this Act or another Act; and
(j) to perform functions incidental to its other functions.