Important
The Queensland Government ID verification platform (QGov) is being replaced by Queensland Digital Identity (QDI) on 16 March 2025. You may be asked to create a QDI or re-verify your identity documents the first time you log into RTA Web Services after this date.
RTA Web Services make updating your bond details and completing essential tenancy transactions faster, easier, and more convenient for all parties.
Note: If you do not have Australian-issued identification and cannot verify your digital identity through QGov, you can use the RTA’s paper-based forms or call our Contact Centre for assistance.
It is an offence for a person to knowingly give the RTA documents that contain false or misleading information. This applies to all forms of written communication to the RTA, not just submitting online forms. It also applies to anyone who provides information to the RTA, not just tenants/residents and property managers/owners.