Refunds are only paid into Australian bank accounts (no cheques).
Until 30 September 2021, tenants experiencing domestic and family violence can end their interest in a tenancy quickly and apply to the RTA for their part of the bond to be refunded using this form. Tenants will also need to provide evidence (e.g. a notice to end the tenancy and a Domestic and family violence report) with their Bond refund form. Contact the RTA on 1300 366 311 for further assistance in this process (Monday to Friday, 8.30am to 5.00pm, excluding public holidays). Learn more.
Filling out the form
All relevant fields need to be completed to avoid processing delays. The tenant should include their forwarding address on the form.
Important: If you need urgent help to complete a bond refund form, please call RTA on 1300 366 311 and we'll help you.
Where a bond loan is still outstanding, the loan balance will be deducted from the tenant’s refund amount and paid directly to the Department of Communities, Housing and Digital Economy.
do not use correction fluid
everyone must sign any alteration to bond amounts (full signatures are required)
Lodging the form
Only original, signed forms should be submitted to the RTA. Emailed or photocopied forms will not be accepted.