Online Bond Lodgement

Important

Legislation to limit rent increase frequency changes came into effect on 1 July 2023. Rent can now only be increased if it has been at least 12 months since the current rent amount became payable. Learn more here.

Bulk Bond Lodgement Web Service now available

You can now use the Bulk Bond Lodgement Web Service to lodge and pay for multiple bonds in one transaction. The Bulk Bond Lodgement Web Service can be used by joint lessors and managing parties acting on behalf of an organisation (eg. agents).

You can use the RTA’s Bond Lodgement Web Service to lodge or increase your rental bond online. A rental bond is a security deposit paid at the start of the tenancy.

If you are lodging or increasing a bond online for the first time, please refer to our helpful resources below.

Note: for the best user experience, the RTA recommends using a browser other than Internet Explorer to access Web Services.

Before you begin, you will need:

Tenants

  • your QGov login details (or create a QGov account)
  • your rental property address
  • names and unique email addresses for all tenants
  • your credit/debit card for payment or use BPAY
  • details of your managing party, including their address, email and contact number
  • your bond number (for bond increases only).

Managing parties

  • your QGov login details (or create a QGov account)
  • the rental property address
  • names and unique email addresses for all tenants
  • your credit/debit card for payment
  • the property's bond number (for bond increases only).

If you are a joint lessor, or acting on behalf of an organisation, you will also need:

  • your organisation/joint lessor partnership's RTA ID number
  • the main registered email address, which the RTA uses for communicating with your business/joint lessor partnership.

We recommend having a copy of the tenancy agreement available for reference, as this contains information you will need to successfully complete the Web Service.

Note: If you do not have Australian-issued identification and cannot verify your identity through QGov, you can use the RTA’s paper Bond lodgement form and post it to the RTA. The RTA cannot verify your identity on behalf of QGov.

Remember: Any person knowingly submitting false or misleading details in this Web Service is committing an offence under Queensland law. This includes knowingly providing incorrect email addresses for any of the parties on the bond.

Information on QGov, including how to create a QGov account, is available on the RTA's Understanding QGov page.

Helpful resources

For tenants

For managing parties

Frequently asked questions (FAQs)